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The character, functions, and styles of instant messaging in the workplace.
Ellen Isaacs
Alan Walendowski
Steve Whittaker
Diane J. Schiano
Candace A. Kamm
Published in:
CSCW (2002)
Keyphrases
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instant messaging
email
chat conversations
distance education
text messaging
data collection
computer mediated communication
social networking sites
cooperative
communication technologies
active learning
information technology
data mining
communication systems
knowledge building
distance learning
writing styles