The Role of Process Evolution in Achieving Citizen Centered E-Government.
William GoldenMartin HughesMurray ScottPublished in: AMCIS (2003)
Keyphrases
- data analysis
- e government
- government services
- public sector
- digital government
- electronic government
- public administration
- government agencies
- developing countries
- process improvement
- public services
- federal government
- information sharing
- government organizations
- information systems
- governmental organizations
- business process change
- service delivery
- digital divide
- information exchange
- information resources
- government websites
- design process
- knowledge management
- secure information sharing