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Efficient Customer Service Combining Human Operators and Virtual Agents.

Yaniv OshratYonatan AumannTal HollanderOleg MaksimovAnita OstroumovNatali ShechtmanSarit Kraus
Published in: CoRR (2022)
Keyphrases
  • customer service
  • human operators
  • virtual agents
  • human users
  • artificial intelligence
  • search engine
  • knowledge acquisition
  • human computer interaction
  • intelligent agents
  • human subjects