IT service 2.0: A case study of smart vending machines in Beijing.

Jae Hoon Shin Daihwan Min Lili Wan Jong Hee Kim

Published in: J. Serv. Sci. Res. (2009)

Keyphrases

management system
service oriented
web services
service providers
smart spaces
case study
ubiquitous environments
loosely coupled
computing environments
neural network
distributed systems
information services
service composition
genetic algorithm
customer satisfaction
heavy traffic
real time