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An empirical investigation on factors influencing the adoption of mobile phone call centre services: an integrated model.

Kanliang WangYanli BaiYanzhen Yue
Published in: Int. J. Internet Enterp. Manag. (2011)
Keyphrases
  • mobile phone
  • factors influencing
  • mobile devices
  • information systems
  • mobile users
  • smart phones
  • context aware
  • mobile phone users