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Yiling Liao
Publication Activity (10 Years)
Years Active: 2004-2004
Publications (10 Years): 0
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Publications
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Jashen Chen
,
Russell K. H. Ching
,
Eldon Y. Li
,
Yiling Liao
An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance.
ICEB
(2004)