Yan Wang

Publication Activity (10 Years)

Years Active: 2010-2019
Publications (10 Years): 4

Top Topics

Customer Service

Asymptotically Optimal

Uncertain Environments

Top Venues

Int. J. Inf. Syst. Crisis Response Manag.

Int. J. Inf. Syst. Serv. Sect.

Publications

Yan Wang, Heide K. Lukosch, Philipp Schwarz
The Role of Serious Gaming in Assisting Humanitarian Operations. Int. J. Inf. Syst. Crisis Response Manag. 11 (1) (2019)
Philipp Schwarz, Yan Wang, Stephan G. Lukosch, Heide K. Lukosch
Policy Gaming for Humanitarian Missions. ISCRAM (2017)
Nadia Saad Noori, Yan Wang, Tina Comes, Philipp Schwarz, Heide K. Lukosch
Behind the Scenes of Scenario-Based Training: Understanding Scenario Design and Requirements in High-Risk and Uncertain Environments. ISCRAM (2017)
Yan Wang, Yehia Taher, Willem-Jan van den Heuvel
Towards Smart Service Networks: An Interdisciplinary Diagnostic Framework. Int. J. Inf. Syst. Serv. Sect. 7 (1) (2015)
Yan Wang, Yehia Taher, Willem-Jan van den Heuvel
Towards Smart Service Networks: An Interdisciplinary Service Assessment Metrics. EDOC Workshops (2012)
Yan Wang, Willem-Jan van den Heuvel
Towards a Hybrid Simulation Modelling Framework for Service Networks. ServiceWave Workshops (2010)