Tracy Jun-Feng Zhang

Publication Activity (10 Years)

Years Active: 2013-2013
Publications (10 Years): 0

Top Topics

Customer Loyalty

Business Decisions

Theoretical Foundation

Top Venues

Publications

Noel Yee-Man Siu, Tracy Jun-Feng Zhang, Candy Ka-Yan Ho, Ho-Yan Kwan
Cultural Consumption and Consumer Well-Being: Implications from the Self-Determination Theory. ICSSI (2013)
Ho-Yan Kwan, Noel Yee-Man Siu, Tracy Jun-Feng Zhang
Investigating Customer Loyalty in Service Failure-Recovery Encounter: The Moderating Role of Customer Coproduction. ICSSI (2013)