Susobhan Goswami

Publication Activity (10 Years)

Years Active: 2009-2023
Publications (10 Years): 2

Top Topics

Social Media Content

Sentiment Analysis

Top Venues

Bus. Process. Manag. J.

Publications

Mehir Baidya, Bipasha Maity, Susobhan Goswami
A value-driven touchpoints strategy for managing the customer experience process. Bus. Process. Manag. J. 29 (7) (2023)
V. Senthil, Susobhan Goswami
An Exploratory Study of Twitter Sentiment Analysis During COVID-19: #TravelTomorrow and #UNWTO. TDIT (2) (2020)
N. L. Sharma, Susobhan Goswami
The nuances of knowledge creation and development in Indian pharmaceutical industry. J. Knowl. Manag. 13 (5) (2009)