Souad Djelassi

Publication Activity (10 Years)

Years Active: 2018-2018
Publications (10 Years): 1

Top Topics

Evaluation Method

Customer Satisfaction

Top Venues

Decis. Support Syst.

Publications

Souad Djelassi, Mbaye Fall Diallo, Stephan Zielke
How self-service technology experience evaluation affects waiting time and customer satisfaction? A moderated mediation model. Decis. Support Syst. 111 (2018)