Sonu Aggarwal

Publication Activity (10 Years)

Years Active: 2000-2021
Publications (10 Years): 1

Top Topics

Customer Service

Computational Intelligence

Governmental Organizations

Top Venues

Publications

Akshay Agarwal, Shashank Maiya, Sonu Aggarwal
Evaluating Empathetic Chatbots in Customer Service Settings. CoRR (2021)
Mark Day, Sonu Aggarwal, Gordon Mohr, Jesse Vincent
Instant Messaging / Presence Protocol Requirements. RFC 2779 (2000)