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Shoujie Zhuo
Publication Activity (10 Years)
Years Active: 2020-2020
Publications (10 Years): 2
Top Topics
Customer Service
Electronic Business
Business World
Recommendation Systems
Top Venues
ICSOC
CoRR
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Publications
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Min Fu
,
Jiwei Guan
,
James Xi Zheng
,
Jie Zhou
,
Jianchao Lu
,
Tianyi Zhang
,
Shoujie Zhuo
,
Lijun Zhan
,
Jian Yang
ICS-Assist: Intelligent Customer Inquiry Resolution Recommendation in Online Customer Service for Large E-Commerce Businesses.
ICSOC
(2020)
Min Fu
,
Jiwei Guan
,
James Xi Zheng
,
Jie Zhou
,
Jianchao Lu
,
Tianyi Zhang
,
Shoujie Zhuo
,
Lijun Zhan
,
Jian Yang
ICS-Assist: Intelligent Customer Inquiry Resolution Recommendation in Online Customer Service for Large E-Commerce Businesses.
CoRR
(2020)