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Shiv Ratan Agrawal
ORCID
Publication Activity (10 Years)
Years Active: 2019-2022
Publications (10 Years): 2
Top Topics
Age Groups
Service Delivery
Relationship Management
Significantly Higher
Top Venues
Inf. Resour. Manag. J.
J. Glob. Inf. Manag.
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Publications
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Divya Mittal
,
Shiv Ratan Agrawal
Disconnect to Connect to Different Age Group Customers.
Inf. Resour. Manag. J.
35 (1) (2022)
Shiv Ratan Agrawal
,
Divya Mittal
Measuring CRM Effectiveness in Indian Stock Broking Services.
J. Glob. Inf. Manag.
27 (1) (2019)