Rosa Ferrentino

Publication Activity (10 Years)

Years Active: 2016-2020
Publications (10 Years): 2

Top Topics

Mathematical Framework

Top Venues

Comput. Manag. Sci.

Publications

Rosa Ferrentino, Carmine Boniello
Customer satisfaction: a mathematical framework for its analysis and its measurement. Comput. Manag. Sci. 17 (1) (2020)
Rosa Ferrentino, Maria Teresa Cuomo, Carmine Boniello
On the customer lifetime value: a mathematical perspective. Comput. Manag. Sci. 13 (4) (2016)