Roozbeh Hesamamiri

Publication Activity (10 Years)

Years Active: 2012-2016
Publications (10 Years): 1

Top Topics

Tacit Knowledge

Knowledge Management

Customer Support

Web Based Learning

Top Venues

Aslib J. Inf. Manag.

Publications

Roozbeh Hesamamiri, Atieh Bourouni
Customer support optimization using system dynamics: a multi-parameter approach. Kybernetes 45 (6) (2016)
Roozbeh Hesamamiri, Mohammad Mahdavi Mazdeh, Mostafa Jafari, Kamran Shahanaghi
Knowledge management reliability assessment: an empirical investigation. Aslib J. Inf. Manag. 67 (4) (2015)
Mohammad Mahdavi Mazdeh, Roozbeh Hesamamiri
Knowledge management reliability and its impact on organizational performance: An empirical study. Program 48 (2) (2014)
Roozbeh Hesamamiri, Mohammad Mahdavi Mazdeh, Mostafa Jafari
Measuring the reliability of knowledge management: Instrument development and validation. Aslib Proc. 65 (5) (2013)
Mostafa Jafari, Roozbeh Hesamamiri, Seyed Jafar Sadjadi, Atieh Bourouni
Assessing the dynamic behavior of online Q&A knowledge markets: A system dynamics approach. Program 46 (3) (2012)