Raquel de Bragança V. da Porciúncula

Publication Activity (10 Years)

Years Active: 2010-2010
Publications (10 Years): 0

Publications

Fernando Brito e Abreu, Raquel de Bragança V. da Porciúncula, Jorge Manuel Freitas, José Carlos Costa
Definition and Validation of Metrics for ITSM Process Models. QUATIC (2010)