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Qianshu Yu
Publication Activity (10 Years)
Years Active: 2018-2018
Publications (10 Years): 1
Top Topics
Big Data
Online Social Media
Customer Satisfaction
Information Sources
Top Venues
PACIS
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Publications
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Tommy K. H. Chan
,
Dimitra Skoumpopoulou
,
Qianshu Yu
Firestorms on Social Media: Effects of Social Information Characteristics on Customer Responses.
PACIS
(2018)