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Priyanko Guchait
Publication Activity (10 Years)
Years Active: 2011-2011
Publications (10 Years): 0
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Publications
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Priyanko Guchait
,
Karthik Namasivayam
,
Pui-Wa Lei
Knowledge Management in Service Encounters: Impact on Customers' Satisfaction Evaluations.
J. Knowl. Manag.
15 (3) (2011)