Michael Anaman

Publication Activity (10 Years)

Years Active: 2008-2010
Publications (10 Years): 0

Publications

Michael Anaman, Mark Lycett
Toward a Model of Customer Experience - An Action Research Study within a Mobile Telecommunications Company. ICEIS (2) (2010)
Steve Love, Paul Hunter, Michael Anaman
Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry. HCI (10) (2009)
Michael Anaman, Mark Lycett, Steve Love
Enhancing Customer Experience within the Mobile Telecommunications Industry. ECIS (2008)