Mary Byrne

Publication Activity (10 Years)

Years Active: 2016-2016
Publications (10 Years): 2

Top Topics

Customer Service

Information Seeking

Regression Problems

Customer Satisfaction

Top Venues

Publications

Ling Li, Andrew Georgiou, Juan Xiong, Mary Byrne, Maureen Robinson, Johanna I. Westbrook
Healthdirect's After Hours GP Helpline - A Survey of Patient Satisfaction with the Service and Compliance with Advice. HIC (2016)
Rebecca Lake, Ling Li, Melissa T. Baysari, Mary Byrne, M. Robinson, Johanna I. Westbrook
Capturing Accurate and Useful Information on Medication-Related Telenursing Triage Calls. HIC (2016)