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Marco Dieffenbacher
Publication Activity (10 Years)
Years Active: 2020-2020
Publications (10 Years): 1
Top Topics
Service Quality
Web Usage
Marketing Strategies
Internet Shopping
Top Venues
APSEC
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Publications
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Iris Figalist
,
Marco Dieffenbacher
,
Isabella Eigner
,
Jan Bosch
,
Helena Holmström Olsson
,
Christoph Elsner
Mining Customer Satisfaction on B2B Online Platforms using Service Quality and Web Usage Metrics.
APSEC
(2020)