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Maiju Hjelt
Publication Activity (10 Years)
Years Active: 2018-2018
Publications (10 Years): 1
Top Topics
Fuzzy Theory
Response Time
Service Quality
Quality Management
Top Venues
ICEIS (2)
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Publications
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Maiju Hjelt
,
Nestori Syynimaa
Quality Management in Service Desk - How Does Service Desk Managers Define and Measure Quality.
ICEIS (2)
(2018)