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Luthfiya Essop
Publication Activity (10 Years)
Years Active: 2023-2023
Publications (10 Years): 1
Top Topics
Customer Service
Comprehensive Evaluation
Johns Hopkins
Top Venues
ICTAS
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Publications
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Luthfiya Essop
,
Alveen Singh
,
Jeanette W. Wing
Developing a comprehensive evaluation questionnaire for university FAQ administration chatbots.
ICTAS
(2023)