Login / Signup
Kirsten Petersen
Publication Activity (10 Years)
Years Active: 2019-2019
Publications (10 Years): 2
Top Topics
Information Services
End To End
Loosely Coupled
Service Discovery
Top Venues
SIGUCCS
</>
Publications
</>
Kirsten Petersen
It Takes an IT Village to Raise a Service Desk.
SIGUCCS
(2019)
Kirsten Petersen
,
Andrew Wheeler
,
Max Cohen
Creating a "Phoenix" Service Desk.
SIGUCCS
(2019)