Kay-Chuan Tan

Publication Activity (10 Years)

Years Active: 2001-2012
Publications (10 Years): 0

Top Topics

Service Composition

Customer Satisfaction

Top Venues

Bus. Process. Manag. J.

Publications

Ayon Chakraborty, Kay-Chuan Tan
Case study analysis of Six Sigma implementation in service organisations. Bus. Process. Manag. J. 18 (6) (2012)
Dayu Jin, Kah-Hin Chai, Kay-Chuan Tan
Adoption of new service development tools in the financial service industry. IEEM (2011)
Kay-Chuan Tan
CEC 2007 Conference Report [Conference Reports]. IEEE Comput. Intell. Mag. 3 (2) (2008)
Xin Lai, Min Xie, Kay-Chuan Tan, Bo Yang
Ranking of customer requirements in a competitive environment. Comput. Ind. Eng. 54 (2) (2008)
Xin Lai, Kay-Chuan Tan, Min Xie
Optimizing product design using quantitative quality function deployment: a case study. Qual. Reliab. Eng. Int. 23 (1) (2007)
Xiaoxiang Shen, Kay-Chuan Tan, Min Xie
The implementation of quality function deployment based on linguistic data. J. Intell. Manuf. 12 (1) (2001)