Jitendra Kumar Dixit

Publication Activity (10 Years)

Years Active: 2022-2022
Publications (10 Years): 1

Top Topics

Evaluation Method

Success Factors

Customer Satisfaction

Service Quality

Top Venues

Electron. Commer. Res.

Publications

Vivek Agrawal, Nitin Seth, Jitendra Kumar Dixit
A combined AHP-TOPSIS-DEMATEL approach for evaluating success factors of e-service quality: an experience from Indian banking industry. Electron. Commer. Res. 22 (3) (2022)