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Jeni McIntosh-Elkins
Publication Activity (10 Years)
Years Active: 2005-2007
Publications (10 Years): 0
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Publications
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Jeni McIntosh-Elkins
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SIGUCCS
(2007)
Jeni McIntosh-Elkins
,
Karen McRitchie
,
Maureen Scoones
From the silent generation to generation x, y and z: strategies for managing the generation mix.
SIGUCCS
(2007)
Jeni McIntosh-Elkins
,
Karen McRitchie
Exploring the training wilderness.
SIGUCCS
(2006)
Jeni McIntosh-Elkins
,
Mike Rabe
THE fish! philosophy®: customer service from the fishbow.
SIGUCCS
(2005)