Jeffrey T. Prince

Publication Activity (10 Years)

Years Active: 2015-2015
Publications (10 Years): 0

Top Topics

Competitive Advantage

Customer Satisfaction

Service Quality

Top Venues

Publications

Jeffrey T. Prince, Daniel H. Simon
Do Incumbents Improve Service Quality in Response to Entry? Evidence from Airlines' On-Time Performance. Manag. Sci. 61 (2) (2015)