Jan Blümel

Publication Activity (10 Years)

Years Active: 2022-2023
Publications (10 Years): 2

Top Topics

Knowledge Representation

Weakly Supervised

Service Platform

Intelligent Behavior

Top Venues

Publications

Jan Blümel, Gautam Jha
Designing a Conversational AI Agent: Framework Combining Customer Experience Management, Personalization, and AI in Service Techniques. HICSS (2023)
Jan Blümel, Mohamed Zaki
Comparative Analysis of Classical and Deep Learning-based Natural Language Processing for Prioritizing Customer Complaints. HICSS (2022)