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Hannah W. Pettit
Publication Activity (10 Years)
Years Active: 2011-2013
Publications (10 Years): 0
Top Topics
Scan Data
World Class
Customer Support
Top Venues
SIGUCCS
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Publications
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Hannah W. Pettit
,
Kendall Wylie
"It's alive! it's alive! we've created a monster!": implementing a new test scanning system at VCU.
SIGUCCS
(2013)
Thomas J. Mattauch
,
Rami Hatoum
,
Hannah W. Pettit
Building a call center in 2 days: how a world class support center responds to crisis.
SIGUCCS
(2012)
Thomas J. Mattauch
,
Hannah W. Pettit
Homework and hangovers: the joys of empowering a student staff.
SIGUCCS
(2011)
Thomas J. Mattauch
,
Hannah W. Pettit
Revitalize and re-brand your IT image.
SIGUCCS
(2011)