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Gjoko Stamenkov
ORCID
Publication Activity (10 Years)
Years Active: 2016-2016
Publications (10 Years): 1
Top Topics
Customer Loyalty
Information Quality
Competitive Environment
Service Quality
Top Venues
Electron. Mark.
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Publications
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Gjoko Stamenkov
,
Zamir Dika
Bank employees' internal and external perspectives on e-service quality, satisfaction and loyalty.
Electron. Mark.
26 (3) (2016)