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Cristiano Domingues da Silva
Publication Activity (10 Years)
Years Active: 2017-2020
Publications (10 Years): 2
Top Topics
Main Contribution
Conceptual Model
Probability Distribution
Em Algorithm
Top Venues
SBQS
Softw. Qual. J.
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Publications
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Cristiano Domingues da Silva
,
Alexandre Marcos Lins de Vasconcelos
Using the IDEAL model for the construction of a deployment framework of IT Service Desks at the Brazilian Federal Institutes of Education.
Softw. Qual. J.
28 (3) (2020)
Cristiano Domingues da Silva
,
Alexandre Marcos Lins de Vasconcelos
QoS-TI: Um Framework Adaptável para Qualidade do Serviço de Suporte de TI nos Institutos Federais.
SBQS
(2017)