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Bettina Willaerts
Publication Activity (10 Years)
Years Active: 2017-2017
Publications (10 Years): 1
Top Topics
Service Requirements
Poisson Arrivals
Queueing Systems
Arrival Process
Top Venues
ICSOC Workshops
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Publications
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Magali Dubosson
,
Emmanuel Fragnière
,
Nathalie Junod
,
Bettina Willaerts
Detecting Customer Queue "at-risk" Behaviors Based on Ethograms to Minimize Overall Service Dissatisfaction.
ICSOC Workshops
(2017)