Berthenia Coltrane

Publication Activity (10 Years)

Years Active: 2005-2008
Publications (10 Years): 0

Publications

Fran Versace, Cheryl Williams, Bette Martin, Berthenia Coltrane
Trail mix: the nuts (and bolts) of student employee management. SIGUCCS (2008)
Alfred Padeletti, Berthenia Coltrane, Richard Kline
Customer service: help for the help desk. SIGUCCS (2005)