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Ashish Thomas
ORCID
Publication Activity (10 Years)
Years Active: 2017-2024
Publications (10 Years): 4
Top Topics
External Information
Transactional Data
Customer Relationship Management
Customer Satisfaction
Top Venues
Bus. Process. Manag. J.
IEEE Trans. Engineering Management
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Publications
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Maxwell Chipulu
,
Udechukwu Ojiako
,
Ashish Thomas
Salient Complexities of Engaging External Consultants in Information Systems Projects.
IEEE Trans. Engineering Management
71 (2024)
Ashish Thomas
Convergence and digital fusion lead to competitive differentiation.
Bus. Process. Manag. J.
26 (3) (2020)
Ashish Thomas
Developing an integrated quality network for lean operations systems.
Bus. Process. Manag. J.
24 (6) (2018)
Ashish Thomas
Multivariate hybrid pathways for creating exceptional customer experiences.
Bus. Process. Manag. J.
23 (4) (2017)