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Annarita Sorrentino
ORCID
Publication Activity (10 Years)
Years Active: 2019-2023
Publications (10 Years): 3
Top Topics
Web Services
Creation Process
Communication Technologies
Peer To Peer
Top Venues
Bus. Process. Manag. J.
IEEE Trans. Ind. Informatics
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Publications
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Francesco Calza
,
Annarita Sorrentino
,
Ilaria Tutore
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem.
Bus. Process. Manag. J.
29 (8) (2023)
Francesco Schiavone
,
Daniele Leone
,
Annarita Sorrentino
,
Alessandro Scaletti
Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare network.
Bus. Process. Manag. J.
26 (4) (2020)
Rosalia Castellano
,
Ugo Fiore
,
Gaetano Musella
,
Francesca Perla
,
Gennaro Punzo
,
Marcello Risitano
,
Annarita Sorrentino
,
Paolo Zanetti
Do Digital and Communication Technologies Improve Smart Ports? A Fuzzy DEA Approach.
IEEE Trans. Ind. Informatics
15 (10) (2019)