Anna-Maria Seeger

Publication Activity (10 Years)

Years Active: 2015-2023
Publications (10 Years): 8

Top Topics

Customer Service

Negative Effects

Conversational Agents

Top Venues

J. Assoc. Inf. Syst.

Publications

Rosa Holtzwart, Anna-Maria Seeger, Hannah Kemper, Armin Heinzl
I Look Great! Beautified Self-Avatars' Effects on Willingness-To-Pay in Metaverses. ICIS (2023)
Rosa Holtzwart, Anna-Maria Seeger, Armin Heinzl
Beauty is in the Eye of the Controller: Designing Avatars for the Actual and Ideal Self. ICIS (2022)
Anna-Maria Seeger, Jella Pfeiffer, Armin Heinzl
Texting with Humanlike Conversational Agents: Designing for Anthropomorphism. J. Assoc. Inf. Syst. 22 (4) (2021)
Anna-Maria Seeger, Armin Heinzl
Chatbots often Fail! Can Anthropomorphic Design Mitigate Trust Loss in Conversational Agents for Customer Service? ECIS (2021)
Anna-Maria Seeger, Jella Pfeiffer, Armin Heinzl
Designing Anthropomorphic Conversational Agents: Development and Empirical Evaluation of a Design Framework. ICIS (2018)
Anna-Maria Seeger, Tillmann Neben, Armin Heinzl
Information Failures, Trust Violation, and Customer feedback in Web-Enabled Transactions: the Role of Causal Transparency as a Trust Repair Mechanism. ECIS (2017)
Tillmann Neben, Anna-Maria Seeger, Tommi Kramer, Sophie Knigge, Andrew J. White, Georg W. Alpers
Make the Most of Waiting: Theory-Driven Design of a Pre-Psychotherapy Mobile Health Application. AMCIS (2016)
Tillmann Neben, Anna-Maria Seeger, Tommi Kramer, Andrew J. White
Regaining Joy of Life: Theory-Driven Development of Mobile Psychotherapy Support Systems. ICIS (2015)